Ben Peters
Digital Solutions
Working with customers to form and deliver innovative award-winning digital solutions
Most Recent Experience
Thames Water - Delivery Lead.
Worked as part of Thames Water’s Digital Portfolio, overseeing innovative technology and process business transformation to enhance both the customer and business experience. Working with Delivery Leads, internal teams, and third-party partners to ensure an optimised and future-ready digital ecosystem. Spearheaded the development of core capabilities and practices, including UX prototyping, Agile methodologies, and DevOps delivery, to enhance operational efficiency and customer engagement. Leveraged the investment in Microsoft technologies such as Azure DevOps, GIT, and Azure to drive scalable and innovative digital solutions.
Ben Peters - Things that really matter.
Driving Digital Transformation and Agile Delivery with Strategic Vision, Operational Excellence, and Customer-Centric Innovation
Agile Approach
Inclusive and embracing change, I hope to create innovative solutions that utilise the diverse digital environment.
Professional
Experienced stakeholder management and a strong awareness on strategic and commercial planning
Experienced
Broad background global corporates and start ups in many business areas including finance and FMCG ecommerce
Result Based
Driven to deliver digital solutions that support the customers goals, realise benefit and maximise return on investment.
Ben Peters - CORE COMPETENCIES
Skills and experience that will compliment and accelerate your business:
- Team Building and Leadership: Demonstrated success in forming and leading high-performing teams to deliver transformative business services and processes that drive organizational growth.
- IT Leadership and Stakeholder Engagement: Extensive experience in IT leadership, stakeholder management, account oversight, and end-to-end project delivery, ensuring alignment with organizational objectives.
- Commercial and Strategic Insight: Strong capability in aligning business propositions with strategic goals, facilitating seamless execution from concept to ongoing support, and delivering measurable outcomes.
- Strategic Technology Implementation: Proven expertise in efficiently delivering technology and business services, utilizing scalable processes and innovative solutions to enhance operational efficiency.
- Agile Delivery Expertise: Extensive experience in leading Agile teams and projects, driving continuous improvement, operational excellence, and fostering a culture of adaptability and innovation.
- Industry Experience: Broad background across diverse sectors, including utilities, retail, government, media, and pharmaceuticals, with a solid foundation in design, technical development, and solution delivery.
- Resource Optimization: Skilled in effectively managing budgets, timelines, and priorities to optimize resource allocation and ensure the successful achievement of organizational goals.
- Digital Transformation and Talent Development: Passionate about fostering a culture of innovation, mentoring talent, and developing future-ready teams equipped to lead in a digital-first world.
- Creative Problem Solving: A results-oriented approach to business transformation, combining strategic insight with creative solutions to address complex challenges and drive meaningful change.
Recent Roles
Thames Water
The UKs largest utility company supplying 15 million customers with fresh water.
SEKO logistics
Expert logistics and supply chain management with award-winning Ecommerce Solutions
BT Fresca
BT Fresca provides fully managed e-commerce services to over 20 retailers
Summary
As an ambitious digital leader, I am passionate about driving business transformation, delivering innovative digital solutions, and enhancing customer experiences. With a strategic mindset, I excel in orchestrating cross-functional teams to execute large-scale software delivery, optimize business processes, and enable organizations to adapt to evolving market demands.
My expertise spans software development lifecycle management, business transformation, stakeholder engagement, and delivery governance. I thrive in dynamic environments, leading teams to implement scalable digital strategies, modernize legacy systems, and streamline operations for both start-ups and global enterprises.
Technically proficient and commercially focused, I have a proven track record of turning business challenges into digital opportunities and delivering impact and benefit. From defining strategic roadmaps to executing complex software implementations, I ensure alignment between business objectives and technology, fostering innovation, operational efficiency, and measurable success.
KEY ROLES AND INDUSTRY SUMMARY
- Microsoft – Global business service provide
- Thames Water – UKs largest water utility
- SEKO / RHP – global logistics and digital marketing agency.
- BT Expedite – specialist retail ecommerce solutions provider.
- Merck/MSD/ Creator Mail – global pharmaceuticals marketing.
- NBC Universal / General Electric – global media and services.
- Open Text / Hummingbird – ECM solutions.
General Questions
I am currently available for new opportunities and actively seeking work. With a broad range of skills and experience, I am eager to bring my expertise to a dynamic team and contribute to meaningful projects.
Please feel free to reach out if you have any relevant opportunities
Happy to do travel in order to establish and grow relationships with customers and partners alike.
I’m a strong believer that face to face conversations are essential in forming good understanding and have constructive conversations.
The success of my business and customers is paramount and drives all my decisions and approach.
Customer Satisfaction is the feedback that motivates me to achieve more and inspires me to better not only the solution by also myself.
Want to discuss a role?
“Think of digital transformation less as a technology project to be finished than as a state of perpetual agility, always ready to evolve for whatever customers want next, and you’ll be pointed down the right path.”